KinetCam Manuals & User Guides

KinetCam is an innovative brand specializing in unique wireless camera solutions designed for both home security and wildlife observation. Their product lineup includes compact indoor security cameras, pet camera collars, and specialized smart habitats such as Wi-Fi bird houses, squirrel houses, and 4G cellular owl boxes. These devices often feature high-definition video recording, solar-powered capabilities, AI motion detection, and easy-to-use mobile app integration. Whether you aim to monitor your home, keep an eye on your pet's perspective, or observe backyard wildlife directly from your smartphone, KinetCam provides accessible and specialized technology to capture the moments that matter.

• Do KinetCam smart bird and squirrel houses come with a micro SD card?

  No, the products do not include a micro SD card. You need to purchase one separately with a capacity between 4GB and 128GB for recording playback.

• How does the KinetCam solar panel function?

  The solar panel supplies power to the camera when exposed to direct sunlight. On cloudy days, the panel can still provide power, but it needs direct sunlight to activate properly. At night, the camera uses its built-in battery.

• How do I contact KinetCam customer support?

  You can reach KinetCam customer support by calling +1 866-865-8676 from Monday to Friday, 9 AM to 5 PM (PST), or by emailing service@kinetcam.com.

• How far can my phone be from the KinetCam Pet Camera Collar for a stable connection?

  When using the direct Wi-Fi hotspot mode via the camera, your phone must stay within 10 feet (3 meters) of the collar camera for a stable connection.

• Does the KinetCam Owl Box work outside the U.S.?

  No, the 4G cellular smart owl house comes with a pre-installed SIM card that only works in the United States on compatible networks (AT&T, T-Mobile, Verizon).