소개
The Grandstream GRP2613W is a powerful 6-line carrier-grade IP phone designed for efficient deployment and easy management. It integrates advanced features such as a 2.8-inch color display, built-in Wi-Fi 6, dual Gigabit Ethernet ports with Power-over-Ethernet (PoE), and enterprise-level security. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your GRP2613W IP Phone.
설정
1. 패키지 내용
시작하기 전에 패키지에 모든 품목이 들어 있는지 확인하세요.
- GRP2613W IP Phone Unit
- 핸드셋 및 핸드셋 코드
- 폰 스탠드
- 5V 전원 어댑터
- 네트워크 케이블(이더넷)
- 빠른 설치 가이드
2. 물리적 연결
IP 전화를 연결하려면 다음 단계를 따르세요.
- 휴대폰 스탠드 부착: Securely attach the phone stand to the back of the GRP2613W unit. The stand allows for adjustable view각도를 나타냅니다.
- 핸드셋 연결: 코일형 수화기 코드의 한쪽 끝을 수화기에 꽂고 다른 쪽 끝을 전화기 본체의 수화기 포트에 꽂으십시오.
- 네트워크 및 전원에 연결:
- PoE(Power over Ethernet) 사용: Connect one end of the Ethernet cable to the LAN port on the GRP2613W and the other end to a PoE-enabled switch or injector. The phone will power on automatically.
- 전원 어댑터 사용: If PoE is not available, connect the 5V power adapter to the power port on the GRP2613W and then plug the adapter into a power outlet. Connect one end of the Ethernet cable to the LAN port on the GRP2613W and the other end to your network router/switch.

Image: Grandstream GRP2613W IP Phone, showing the main unit with the handset attached and the phone stand.
3. 초기 부팅
Upon successful connection, the phone will boot up. The LCD screen will display Grandstream's logo, followed by network information and the main idle screen. The phone will attempt to obtain an IP address via DHCP by default. If successful, the IP address will be displayed on the screen.
주요 특징
The GRP2613W IP Phone offers a robust set of features for enhanced communication:
- SIP 계정: Supports up to 6 SIP accounts and 6 versatile line keys.
- 네트워크 연결성: Dual 10/100/1000 Mbps Gigabit Ethernet ports with auto-sensing and integrated PoE.
- 표시하다: 2.8-inch (320x240) color LCD display.
- 사용자 정의: Replaceable faceplate for easy logo customization.
- 오디오 품질 : HD audio compatible with major codecs (G.722, Opus broadband) and noise cancellation technology.
- 프로그래밍 가능한 키: Up to 24 digital BLF (Busy Lamp Field) keys.
- 무선 연결 : Built-in dual-band Wi-Fi (2.4GHz and 5GHz, 802.11a/b/g/n/ac/ax) and Bluetooth.
- 보안: Enterprise-level protection including secure boot, dual firmware images, and encrypted data storage.
작동 지침
1. 전화 걸기
You can make a call using the handset, speakerphone, or a connected headset:
- Pick up the handset, press the Speakerphone button
, or press the Headset button
. - 키패드를 사용하여 원하는 번호를 다이얼합니다.
- Press the Send button
or a Line key to initiate the call.
2. 전화 받기
전화벨이 울릴 때:
- 수화기를 들으세요.
- 스피커폰 버튼을 누르세요
. - 헤드셋 버튼을 누릅니다.
. - 깜박이는 회선 키를 누릅니다.
3. 통화 관리
- 잡고 있다: During an active call, press the Hold button
. Press it again to resume the call. - 이전: During an active call, press the Transfer button
, dial the new number, and press the Transfer button again. - 회의: During an active call, press the Conference button
, dial the third party's number, and then press the Conference button again to join all parties. - 무음: 음소거 버튼을 누르십시오
to mute your microphone during a call. Press it again to unmute.
4. 볼륨 조절
Use the Volume Up (+) and Volume Down (-) buttons
on the phone to adjust the ringtone volume when idle, or the call volume during an active call.
5. Wi-Fi 및 블루투스
The GRP2613W supports built-in dual-band Wi-Fi and Bluetooth. These features can be configured via the phone's menu or web interface for wireless network connectivity and pairing with Bluetooth headsets.
유지
1. 청소
To clean your GRP2613W IP Phone, use a soft, dry cloth. Avoid using liquid cleaners or aerosol sprays directly on the device. Ensure the phone is powered off before cleaning.
2. 펌웨어 업데이트
Firmware updates are crucial for maintaining optimal performance and security. The GRP2613W supports updates over the air (OTA) and can be managed centrally via Grandstream's Device Management System (GDMS). Consult your network administrator or Grandstream's official documentation for the latest firmware and update procedures.
문제 해결
If you encounter issues with your GRP2613W, try the following common troubleshooting steps:
- 전원 없음: 전원 어댑터가 전화기와 작동하는 전원 콘센트에 모두 안전하게 연결되어 있는지, 또는 이더넷 케이블이 PoE 지원 포트에 연결되어 있는지 확인하세요.
- 발신음 없음: Check network cable connections. Verify that the phone has obtained a valid IP address (check the LCD screen). Contact your VoIP service provider to confirm SIP account registration.
- 낮은 오디오 품질: Check network connection stability. Ensure the handset cord is securely connected. Adjust the call volume.
- Wi-Fi 연결 문제: Verify Wi-Fi settings in the phone's menu. Ensure the phone is within range of your Wi-Fi network.
- 전화번호가 등록되지 않습니다: Confirm SIP account details (username, password, server address) are correctly configured. Check network firewall settings.
For more complex issues, refer to the comprehensive online documentation or contact Grandstream support.
명세서
| 특징 | 세부 사항 |
|---|---|
| SIP 계정 | 6 |
| 라인 키 | 6 versatile line keys |
| 표시하다 | 2.8인치(320x240) 컬러 LCD |
| 이더넷 포트 | Dual 10/100/1000 Mbps Gigabit Ethernet with PoE |
| 와이파이 | Built-in dual-band Wi-Fi (802.11a/b/g/n/ac/ax) |
| 블루투스 | 내장형 블루투스 |
| 오디오 | HD audio, noise cancellation, G.722, Opus codecs |
| BLF Keys | Up to 24 digital BLF keys |
| 치수 | 1.1 x 9.7 x 6.5 인치 |
| 무게 | 2.1파운드 |
보증 정보
Grandstream products typically come with a limited manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Grandstream website for detailed warranty terms and conditions specific to the GRP2613W model.
지원하다
For technical assistance, product documentation, or further inquiries, please visit the Grandstream support portal on their official web사이트에서 FAQ, 펌웨어 다운로드, 고객 서비스 연락처 정보를 확인하실 수 있습니다.