소개
This manual provides essential information for the proper setup, operation, and maintenance of your Poly Blackwire 3215 Monaural USB-A Headset. Please read these instructions carefully to ensure optimal performance and longevity of your device.

This image displays the Poly Blackwire 3215 monaural headset. It features a single ear cup, an adjustable boom microphone, and an over-the-head design. The headset is connected via a red cable to an in-line control unit, which includes buttons for call management, volume, and mute. The cable terminates in a USB-A connector, indicating its primary connection method.
설정
- 장치에 연결: Locate an available USB-A port on your computer or compatible device. Insert the USB-A connector of the headset into the port.
- 드라이버 설치: 운영 체제가 필요한 드라이버를 자동으로 감지하고 설치합니다. 이 과정은 다소 시간이 걸릴 수 있습니다.
- 오디오 설정: After installation, verify that the Poly Blackwire 3215 is selected as the default audio input and output device in your computer's sound settings.
- 헤드셋 착용: Place the headset over your head with the ear cup on one ear. Adjust the headband for a comfortable and secure fit. Position the microphone boom approximately two finger-widths from the corner of your mouth. The boom is flexible for precise placement.
작동 지침
The in-line control unit provides easy access to essential call management functions:
- 전화 받기/종료: 를 누르세요 통화 제어 button (typically indicated by a phone icon) to answer or end a call.
- 볼륨 높이기/낮추기: 사용하세요 볼륨 + 그리고 볼륨- 청취 볼륨을 조절하는 버튼입니다.
- 마이크 음소거/음소거 해제: 를 누르세요 무음 button (typically indicated by a microphone icon) to mute or unmute your microphone during a call. An indicator light on the control unit may show the mute status.
- 잡고 있다: Some communication platforms may allow a 'Hold' function via the call control button. Refer to your specific software for details.
유지
- 청소: Gently wipe the headset, including ear cushions and microphone boom, with a soft, dry cloth. For deeper cleaning, a slightly damp 순한 비누를 묻힌 천으로 닦아 틈새로 습기가 들어가지 않도록 하십시오.
- 저장: When not in use, store the headset in a clean, dry place away from extreme temperatures and direct sunlight. The ear cushions can fold flat for easier portability.
- 케이블 관리: 손상을 방지하려면 케이블을 급격하게 구부리거나 과도하게 당기지 마십시오.
문제 해결
- 소리가 나지 않거나 마이크가 작동하지 않습니다.
- Ensure the headset is securely plugged into a USB-A port.
- Check your computer's sound settings to confirm the Poly Blackwire 3215 is selected as the default audio device.
- Verify that the microphone is not muted via the in-line control or your software application.
- Test the headset on a different USB-A port or another computer to rule out port or system issues.
- 낮은 오디오 품질:
- Adjust the volume levels on both the in-line control and your computer.
- 마이크가 입에서 약 두 손가락 너비 정도 떨어진 위치에 올바르게 자리 잡도록 하십시오.
- 시스템 리소스나 대역폭을 소모할 수 있는 다른 애플리케이션을 종료하세요.
명세서
| 특징 | 세부 사항 |
|---|---|
| 모델명 | 3215 |
| 연결 기술 | 열광한 |
| 사운드 모드 | 단핵증 |
| 임피던스 | 32옴 |
| 최소 주파수 응답 | 20Hz |
| 최대 주파수 응답 | 20kHz |
| 이어피스 디자인 | 오버 헤드 |
| Earpiece Type | 모노 |
| 마이크 기술 | 소음 제거 |
| 호스트 인터페이스 | USB 타입 A |
| 재료 | 인조 가죽 (이어 쿠션) |
| 특별 기능 | Adjustable Headband, Flexible Microphone, SoundGuard Technology, Dynamic EQ, Digital Signal Processing (DSP) |
보증 정보
This Poly Blackwire 3215 Headset is covered by a manufacturer's limited warranty. For specific details regarding warranty duration, coverage, and terms, please refer to the documentation included with your product or visit the official Poly (HP Inc.) support web대지.
지원하다
For further assistance, technical support, or to access additional resources such as updated drivers or FAQs, please visit the official Poly support website. You can typically find contact information and support portals by searching for "Poly support" or "HP Inc. support" online.





