Tera W01-AM-32A-G

Tera EV Smart APP Charger User Manual

Model: W01-AM-32A-G

브랜드: 테라

1. 서론

This manual provides essential information for the safe and efficient operation of your Tera EV Smart APP Charger, Model W01-AM-32A-G. Please read this manual thoroughly before installation and use, and retain it for future reference. This EV charger is designed for domestic use, offering flexible charging options via its integrated screen or a dedicated mobile application.

2. 안전 정보

중요 안전 지침:

The charger is CE and TÜV certified, adhering to European standard IEC 62196-2 for safety and performance.

CE Certified Type 2 and CEE 3-Phase Plug with internal wiring diagram showing multiple layers of protection including overvoltag전자, 언더볼tage, overload, overtemperature, ground, earth leakage, and short circuit protection.

Image: CE Certified Type 2 and CEE 3-Phase Plug with internal wiring diagram showing multiple layers of protection including overvoltag전자, 언더볼tage, overload, overtemperature, ground, earth leakage, and short circuit protection.

3. 패키지 내용

아래 나열된 모든 품목이 패키지에 포함되어 있는지 확인하세요.

Contents of the Tera EV Charger package, including the charger unit, user manual, mounting plate, screw set, tools, and the CEE 3-phase plug with Type 2 cable.

Image: Contents of the Tera EV Charger package, including the charger unit, user manual, mounting plate, screw set, tools, and the CEE 3-phase plug with Type 2 cable.

4. 설정 및 설치

The Tera EV Charger is designed for straightforward installation. However, for safety and compliance, professional installation by a certified electrician is strongly recommended.

4.1 충전기 장착

  1. Choose a suitable location for the charger, ensuring it is within reach of your vehicle's charging port and a power source. The location should be stable and able to support the charger's weight.
  2. Use the provided mounting plate as a template to mark drilling points on the wall.
  3. 구멍을 뚫고 벽면 플러그를 꽂습니다(필요한 경우).
  4. 제공된 나사를 사용하여 장착판을 벽에 고정합니다.
  5. Attach the charger unit to the mounting plate.

4.2 전기 연결

The charger requires a 400V, 3-phase power supply. The CEE 3-phase plug is pre-attached to the charging cable. Connect this plug to a compatible 3-phase CEE socket. Ensure the socket is properly grounded and protected by appropriate circuit breakers.

4.3 초기 전원 켜기

Once physically mounted and electrically connected, switch on the power supply. The charger will perform a self-test, and the integrated LED indicators will show its operational status. The first time it is connected, the charger activates in Plug and Play mode.

Tera EV charger mounted on a wall in rainy conditions, demonstrating its IP66 waterproof and dustproof rating for all-weather use.

Image: Tera EV charger mounted on a wall in rainy conditions, demonstrating its IP66 waterproof and dustproof rating for all-weather use.

5. 사용 설명서

The Tera EV Charger offers both manual control via its screen and remote control via a dedicated smartphone application.

5.1 Manual Charging (Plug and Play)

  1. 충전기의 전원이 켜져 있는지 확인하세요.
  2. Connect the Type 2 charging connector to your electric vehicle's charging port.
  3. The charger will automatically detect the vehicle and begin charging. The integrated LED indicators will show the charging progress.

5.2 Adjusting Current and Scheduling (Touch Screen)

The charger's touch screen allows you to adjust the charging current and set a charging schedule.

Tera EV charger screen showing options for current adjustment (16A, 20A, 24A, 32A) and schedule charging (1-12 hours).

Image: Tera EV charger screen showing options for current adjustment (16A, 20A, 24A, 32A) and schedule charging (1-12 hours).

5.3 앱 제어

For advanced control and monitoring, download the dedicated Tera EV Smart APP from your smartphone's app store. Follow the in-app instructions to pair your charger. The app allows you to:

High-speed Type 2 charger graphic showing a car being charged, indicating 400V, up to 32A, and approximately 126 km range added per hour.

Image: High-speed Type 2 charger graphic showing a car being charged, indicating 400V, up to 32A, and approximately 126 km range added per hour.

6. 유지관리

정기적인 유지보수는 전기차 충전기의 수명 연장과 안전한 작동을 보장합니다.

Comparison of EV charger cable management, showing a Tera charger with a universal cable holder and a Type 2 specific holder, emphasizing easy to hold, clean, and tidy storage.

Image: Comparison of EV charger cable management, showing a Tera charger with a universal cable holder and a Type 2 specific holder, emphasizing easy to hold, clean, and tidy storage.

7. 문제 해결

If you encounter issues with your Tera EV Charger, refer to the table below for common problems and solutions.

문제가능한 원인해결책
충전기 전원이 켜지지 않습니다전원 공급 없음; 회로 차단기가 작동했습니다Check the main power supply and circuit breaker. Ensure the CEE plug is fully inserted.
충전이 시작되지 않습니다Cable not properly connected; vehicle not ready to charge; scheduled charging active; fault detectedEnsure the Type 2 connector is securely plugged into the vehicle. Check vehicle's charging settings. Verify no schedule is active. Check charger display for error codes.
충전 속도가 느림Current setting too low; vehicle limitation; power supply issueAdjust the current setting on the charger screen or app. Consult your vehicle's manual for charging capabilities. Ensure the power supply is stable.
앱 연결 문제Bluetooth/Wi-Fi interference; incorrect pairing; app outdatedEnsure your phone's Bluetooth/Wi-Fi is enabled and close to the charger. Re-pair the device if necessary. Update the app to the latest version.
디스플레이의 오류 메시지Internal fault; external issue (e.g., overtemperature, overvoltage)Note the error code and refer to the specific error section in the full digital manual (if available) or contact customer support. Power cycle the charger by turning off and on the main power supply.

위 해결 방법을 시도한 후에도 문제가 지속되면 Tera 고객 지원팀에 문의하십시오.

8. 사양

특징사양
모델 번호W01-AM-32A-G
상표테라
입력 Voltage400 볼트
출력 볼륨tage400 볼트
최대 전류32아
최대 전력22kW(XNUMXkW)
커넥터 유형2형
케이블 길이7 미터
침투 방지(IP) 등급IP54 (먼지 및 물 튀김 방지)
작동 온도-30 °C ~ 50 °C
인증CE, TÜV (IEC 62196-2 compliant)
품목 무게8.14 킬로그램
패키지 크기51.5 x 40.4 x 29.9cm

9. 보증 및 지원

For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. Tera is committed to providing reliable products and customer satisfaction.

고객 지원:

If you have any questions, require technical assistance, or need to report an issue, please contact Tera customer support through the official website or your purchase platform. Please have your model number (W01-AM-32A-G) and purchase details ready when contacting support.