1. 서론
The MOES ZigBee & Bluetooth & Mesh Gateway Hub serves as a central control unit for your smart home system. It supports multi-protocol communication, including Tuya Bluetooth Mesh (SIG) and Zigbee 3.0, allowing you to connect and manage various smart devices through a single gateway. This hub integrates with the MOES/Smart Life App for remote control and supports voice commands via Alexa and Google Assistant.
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your MOES Gateway Hub.
2. 제품 오버view
주요 특징:
- 이중 프로토콜 지원: Integrates MOES/Tuya Bluetooth Mesh (SIG) and Zigbee 3.0 for versatile device connectivity.
- 높은 장치 용량: Supports up to 128 Tuya smart home devices.
- 소리와 빛을 이용한 경보: Features integrated sound and light alarm capabilities.
- Local Scenario & Automation: Enables local scenario execution and automation, enhancing security functions.
- 원격 및 음성 제어: Control devices via the MOES/Smart Life App and voice assistants like Alexa and Google Assistant.
- 간편한 설정: Designed for quick installation without complex wiring or technical expertise.
상자 안에 무엇이 들어있나요?
- MOES Zigbee BLE Gateway Hub
- 전원 케이블
- 사용 설명서
제품 다이어그램:





3. 설정 지침
Follow these steps to set up your MOES ZigBee & Bluetooth & Mesh Gateway Hub:
- 전원 켜기: Connect the provided power cable to the gateway and plug it into a standard electrical outlet. The indicator light on the gateway should illuminate.
- 앱 설치: Download the "Smart Life" or "MOES" app from your smartphone's app store (available on iOS and Android).
- 네트워크 연결 : 스마트폰이 2.4GHz Wi-Fi 네트워크에 연결되어 있는지 확인하십시오. 게이트웨이는 2.4GHz Wi-Fi만 지원합니다.
- 앱에 장치 추가: Open the Smart Life/MOES app, register or log in, and tap the "+" icon to add a new device. Select the gateway from the list of available devices.
- 페어링 모드 : Follow the in-app instructions to put the gateway into pairing mode. This usually involves pressing and holding a button on the gateway until the indicator light blinks.
- 장치 연결: Once the gateway is successfully added to the app, you can begin adding your Tuya/MOES smart devices (e.g., Zigbee light switches, Bluetooth door locks) through the gateway within the app.
The setup process is designed to be straightforward, requiring no complex wiring.
4. 사용 설명서
Once your MOES Gateway Hub is set up and devices are connected, you can utilize its various functions:
4.1 앱 원격 제어
- Open the Smart Life/MOES app on your mobile phone.
- Access and control all connected smart devices from anywhere with an internet connection.
- Adjust settings, turn devices on/off, and monitor their status.
4.2 음성 제어
- Integrate the Smart Life/MOES app with Amazon Alexa or Google Assistant.
- Use voice commands to control your connected smart devices (e.g., "Alexa, turn on the living room light").
4.3 Scene Control and Automation
- Create custom scenes within the app to trigger multiple devices simultaneously (e.g., a "Good Morning" scene that turns on lights and adjusts the thermostat).
- Set up automation rules based on conditions like time, device status, or sensor input (e.g., turn on a light when a door sensor detects opening).
- The gateway supports local scenario and automation, ensuring functionality even without an internet connection for pre-configured routines.
4.4 소리 및 빛 경보
- Configure the gateway to activate its sound and light alarm based on security functions or specific automation triggers.
- This feature can be integrated into the Tuya Security SaaS Platform for enhanced home security.
5. 유지관리
To ensure optimal performance and longevity of your MOES Gateway Hub, consider the following maintenance guidelines:
- 깨끗하게 유지하십시오: Regularly wipe the device with a soft, dry cloth to remove dust. Avoid using liquid cleaners or abrasive materials.
- 최적의 배치: Place the gateway in a central location within your home to maximize signal coverage for all connected devices. Avoid placing it near large metal objects or other sources of interference.
- 환경 조건: Operate the gateway within the specified temperature and humidity ranges (-10~45°C, 5%~90%RH non-condensing) to prevent damage.
- 펌웨어 업데이트: Check the Smart Life/MOES app periodically for firmware updates. Keeping the firmware updated ensures the best performance and security.
- 전원 공급 장치: Use only the original power cable and adapter provided with the device.
6. 문제 해결
If you encounter issues with your MOES Gateway Hub, refer to the following troubleshooting tips:
- 게이트웨이가 Wi-Fi에 연결되지 않습니다:
- Wi-Fi 네트워크가 2.4GHz 대역인지 확인하십시오. 게이트웨이는 5GHz 네트워크를 지원하지 않습니다.
- 와이파이 비밀번호가 올바른지 확인하세요.
- 게이트웨이를 Wi-Fi 라우터에 더 가까이 옮기세요.
- Wi-Fi 라우터와 게이트웨이를 재시작하세요.
- 게이트웨이와 페어링되지 않는 장치:
- Ensure the gateway is in pairing mode as indicated by the blinking light.
- Check that the smart device you are trying to pair is compatible with Zigbee 3.0 or Bluetooth Mesh and is a Tuya/MOES device.
- 페어링 과정 중에 스마트 기기를 게이트웨이에 더 가까이 가져가십시오.
- Reset the smart device to its factory settings before attempting to pair again.
- Poor Device Range or Connectivity:
- The effective range of Zigbee and Bluetooth can be affected by walls and other obstructions.
- Consider adding Zigbee or Bluetooth repeater devices (such as a MOES energy monitor plug) to extend the network coverage, especially in larger homes or areas with many obstacles.
- Ensure the gateway is not obstructed by large furniture or electronics.
- 음성 제어 문제:
- Verify that the Smart Life/MOES app is correctly linked to your Alexa or Google Assistant account.
- Ensure the device names in the app are simple and easily recognizable by the voice assistant.
- 인터넷 연결을 확인하세요.
- Gateway Unresponsive:
- Unplug the power cable, wait 10 seconds, and plug it back in to restart the gateway.
- If issues persist, perform a factory reset (refer to the app or manufacturer's support for specific instructions, as this will erase all paired devices and settings).
7. 사양

| 사양 | 세부 사항 |
|---|---|
| 제품 이름 | 다중 모드 게이트웨이 |
| 모델 | 지그비 및 BLE 무선 허브 |
| 상표 | 모스 |
| 전기 매개변수 | 5V 1A |
| 작동 온도 | -10~45도 |
| 작동 습도 | 5%~90%RH 비응축 |
| 제품 크기 | 65 x 65 x 15mm |
| 제품 무게 | 60g |
| 무선 프로토콜 | 2.4G WiFi & Tuya Zigbee 3.0 & BLE & Mesh |
| 색상 | 하얀색 |
| 재료 | 플라스틱 |
| 커넥터 유형 | 플러그인 |
| 제조업체 | 온주 노바 신 에너지 CO., LTD |
8. 보증 정보
Specific warranty details for the MOES ZigBee & Bluetooth & Mesh Gateway Hub are typically provided with the product packaging or can be found on the official MOES web사이트. 보증 청구를 위해 구매 증빙 자료를 보관하세요.
9. 지원
추가 지원, 기술 지원 또는 문제 보고가 필요하면 다음 리소스를 참조하세요.
- MOES/Smart Life App: The app often includes a help section, FAQs, and direct support contact options.
- MOES 공식 Web대지: MOES 공식 웹사이트를 방문하세요. website for product information, updated manuals, and customer service contact details.
- 소매업체 지원: 제품을 구매하신 판매점에 연락하여 반품 또는 교환 정책을 확인하십시오.