StarTech.com 4-Port USB C Hub 10Gbps Instruction Manual

Model: HB31C3A1CME

소개

This manual provides detailed instructions for the StarTech.com 4-Port USB C Hub (Model: HB31C3A1CME). This industrial-grade USB hub is designed to expand the connectivity of your computer in demanding environments, offering high-speed data transfer and robust power delivery.

패키지 내용

1x StarTech.com 4-Port USB C Hub (HB31C3A1CME)
1x Universal Power Adapter (with regional plugs for NA, JP, UK, EU, ANZ)
1x Terminal Block Connector
1x USB Type-C to Type-C Cable (1m / 3.3 ft) with screw-lock
1x USB Type-C to Type-A Cable (1m / 3.3 ft) with screw-lock
1x 빠른 시작 가이드

StarTech.com 4-Port USB C Hub and included accessories

Image: The StarTech.com 4-Port USB C Hub shown with all its included accessories, including the hub itself, universal power adapter, terminal block connector, USB-C to USB-C cable, and USB-C to USB-A cable.

제품 특징

산업 등급 디자인: Rugged metal enclosure suitable for harsh industrial and commercial environments.
고속 연결: Features 3x USB-A and 1x USB-C peripheral ports, supporting SuperSpeed USB 3.2 Gen 2 (10 Gbps). Backward compatible with USB 3.2 Gen 1 (5 Gbps) and USB 2.0 (480 Mbps).
강화된 보호: Includes 15kV Air and 8kV Contact electrostatic discharge (ESD) protection, and 350W surge protection.
유연한 전원 옵션: Self-powered via included 36W (12V/3A) AC to DC power adapter or built-in terminal block connector (7-24V DC input).
충전 기능: Supports Battery Charge 1.2 (BC 1.2) providing 12W (2.4A) of power per port, up to a total of 30W shared across all ports. Ports can function as dedicated charging ports without host connection.
보안 연결: All USB-A and USB-C peripheral ports, as well as the host cables, feature screw-lock connectors to prevent accidental disconnections.
장착 가능한 디자인: Built-in mounting ears allow for secure wall or surface installation.
폭넓은 호환성: OS independent, supporting Windows, macOS, Linux, iPadOS, Chrome OS, and Android. Compatible with USB4, Thunderbolt 3, and Thunderbolt 4 ports.

앞쪽 view of StarTech.com USB C Hub showing USB-A and USB-C ports

이미지: 앞면 view of the hub, highlighting the three USB-A ports and one USB-C port, all with screw-lock capabilities.

뒤쪽에 view of StarTech.com USB C Hub showing power and host connections

이미지: 뒤로 view of the hub, showing the power input (DC jack and terminal block) and the host connection port.

설정

1. 전원 연결

The USB hub is self-powered and requires an external power source. Choose one of the following methods:

AC 전원 어댑터 사용 방법: Connect the included universal power adapter to the DC input jack on the hub and then to a suitable AC power outlet. Ensure the correct regional plug is attached to the adapter.
Using the Terminal Block Connector: For industrial applications, connect a 7-24V DC power source to the built-in terminal block connector on the hub. Refer to the terminal block labeling for correct polarity (+V, GND).

2. 호스트 연결

Connect the hub to your computer using one of the included 1-meter (3.3 ft) host cables:

USB-C 호스트: Use the USB Type-C to Type-C cable. Connect one end to the USB-C host port on the hub and the other end to a USB-C or Thunderbolt port on your computer.
USB-A 호스트: Use the USB Type-C to Type-A cable. Connect the USB-C end to the USB-C host port on the hub and the USB-A end to a USB-A port on your computer.

Ensure the screw-lock connectors are securely fastened to prevent accidental disconnections, especially in dynamic environments.

3. 장착 (선택 사항)

The hub features built-in mounting ears for secure installation on a wall or surface. Use appropriate screws (not included) to fix the hub in your desired location. This is ideal for permanent installations in industrial or commercial settings.

작동 지침

주변 장치 연결

Once the hub is powered and connected to your host computer, you can connect your USB devices to the available peripheral ports:

USB-A 장치: Connect up to three USB-A devices (e.g., external hard drives, keyboards, mice) to the blue USB-A ports on the front of the hub.
USB-C 장치: Connect one USB-C device to the dedicated USB-C peripheral port on the front of the hub.

All peripheral ports also feature screw-lock capabilities for enhanced security. The hub is OS independent and does not require additional drivers for basic functionality.

데이터 전송

The hub supports SuperSpeed USB 3.2 Gen 2, providing data transfer rates up to 10 Gbps. It is backward compatible with USB 3.2 Gen 1 (5 Gbps) and USB 2.0 (480 Mbps) devices. Multiple Transaction Translators (MTT) ensure full bandwidth even when using a mix of different speed devices simultaneously.

장치 충전

The USB ports support Battery Charge 1.2 (BC 1.2), delivering up to 12W (2.4A) of power per port, with a total shared power draw of up to 30W across all ports. This allows for rapid charging of compatible devices such as smartphones and tablets.

메모: The hub's ports can function as dedicated charging ports even when not connected to a host computer, provided the hub itself is powered.

유지

The StarTech.com USB C Hub is designed for durability in industrial environments. To ensure optimal performance and longevity:

기기를 깨끗하게 유지하고 먼지나 이물질이 없도록 하세요. 청소 시에는 부드럽고 마른 천을 사용하세요.
허브를 극한의 온도나 습도에 노출시키지 마십시오.
Ensure all cable connections are secure, especially those utilizing the screw-lock feature.
Do not attempt to open the enclosure or modify the device, as this will void the warranty.

문제 해결

문제	가능한 원인 / 해결책
Devices not recognized or disconnecting frequently.	Ensure the hub is properly powered using either the AC adapter or terminal block. Verify the host cable (USB-C to C or USB-C to A) is securely connected to both the hub and the computer. Tighten screw-locks if applicable. Try connecting the device to a different port on the hub. Test the device directly on your computer to rule out device-specific issues. 컴퓨터의 USB 드라이버가 최신 버전인지 확인하십시오.
데이터 전송 속도가 느립니다.	Confirm that both the connected device and the host port on your computer support USB 3.2 Gen 2 (10 Gbps) for maximum speed. Ensure you are using the included high-quality USB cables. 속도 저하가 발생하는 경우, 대역폭이 높은 장치를 너무 많이 동시에 연결하지 마십시오.
Devices not charging or charging slowly.	Verify the hub is receiving adequate power from its power adapter or terminal block. Check if the device supports BC 1.2 charging. The total power draw across all ports is 30W. If multiple power-hungry devices are connected, charging speed may be affected.

명세서

특징	세부 사항
모델 번호	HB31C3A1CME
상표	StarTech.com
포트	3x USB-A (10Gbps), 1x USB-C (10Gbps)
호스트 연결	1x USB-C (supports USB-C or USB-A host via included cables)
데이터 전송 속도	최대 10Gbps(USB 3.2 Gen 2)
이전 버전과의 호환성	USB 3.2 Gen 1 (5 Gbps), USB 2.0 (480 Mbps)
전원	Self-powered (36W AC Adapter or 7-24V DC Terminal Block)
충전 지원	BC 1.2 (12W/2.4A per port, 30W total shared)
ESD 보호	15kV Air, 8kV Contact
서지 보호	350와트
인클로저 재료	금속
설치	Built-in mounting ears
치수(길이x너비x높이)	6 x 2.3 x 0.9인치(15.24 x 5.84 x 2.29cm)
무게	9.9 온스(280.7그램)
운영 체제 호환성	OS Independent (Windows, macOS, Linux, iPadOS, Chrome OS, Android)
Host Port Compatibility	USB4, Thunderbolt 3, Thunderbolt 4, USB 3.0, USB 2.0

보증 및 지원

The StarTech.com 4-Port USB C Hub (HB31C3A1CME) is backed by a 2년 보증StarTech.com은 또한 다음을 제공합니다. free lifetime 24/5 multi-lingual North American based technical support.

기술 지원 또는 보증 관련 문의는 StarTech.com 공식 웹사이트를 방문해 주십시오. web사이트를 방문하거나 지원팀에 직접 문의하세요.

StarTech.com has been a trusted choice for IT professionals for over 30 years, providing reliable hardware connectivity solutions.

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StarTech HB31C3A1CME