폴리콤 VVX 250 IP 데스크폰 사용자 설명서

제품 끝view

The Polycom VVX 250 is a four-line, basic IP desk phone featuring a color display, designed for clear and efficient communication.

주요 특징:

• Make more natural and life-like calls with Polycom HD Voice
• 2.8” color display: an engaging experience offering visual information at a glance
• Two Gigabit Ethernet ports offer cost savings and performance benefits
• USB port enables users to move data around more quickly
• Integrates with more than 60 industry leading call control platforms

앞쪽 view of the Polycom VVX 250 IP Desk Phone, showcasing its handset, keypad, and color display.

설치 가이드

Follow these steps to set up your Polycom VVX 250 IP Desk Phone.

패키지 내용:

• Polycom VVX 250 IP Desk Phone unit
• 핸드셋과 코일 코드
• 이더넷 케이블
• 데스크 스탠드
• (Note: Power adapter may be sold separately depending on model/region.)

물리적 연결:

1. 핸드셋 연결: 코일 코드의 한쪽 끝을 수화기에 꽂고 다른 쪽 끝을 전화기 본체의 수화기 포트에 꽂습니다.
2. 네트워크에 연결: Connect an Ethernet cable from your network switch or router to the LAN port (marked with a network icon) on the back of the phone.
3. 전원 연결: If not using Power over Ethernet (PoE), connect the power adapter (if included) to the power port on the back of the phone and plug it into a power outlet.
4. PC에 연결(선택 사항): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port (marked with a computer icon) on the back of the phone.
5. 헤드셋 연결(선택 사항): Plug your compatible headset into the headset port (marked with a headset icon) on the back of the phone.

클로즈업 view of the back of the Polycom VVX 250 IP Desk Phone, showing the Ethernet (LAN and PC), power, and headset ports.

초기 부팅:

Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes. The display will show the Polycom logo and then proceed to load its firmware and configuration.

If your network supports automatic provisioning, the phone will automatically configure itself. Otherwise, you may need to manually enter network settings or contact your VoIP service provider for assistance.

작동 지침

전화 걸기:

1. Pick up the handset, press the Speakerphone button, or press a line key.
2. 키패드를 사용하여 원하는 번호를 다이얼합니다.
3. Press the Dial soft key or wait for the call to connect automatically.

전화 받기 :

When the phone rings, pick up the handset, press the Speakerphone button, or press the flashing line key.

Using the Display and Menu:

The 2.8-inch color display provides access to various phone functions and settings.

• 사용하세요 탐색 클러스터 (up, down, left, right arrows, and Select button) to browse through menus and options.
• 를 누르세요 집 button to return to the main menu or idle screen.
• 소프트 키: The buttons directly below the display change their function based on the current screen or activity.

일반적인 기능:

• 잡고 있다: Press the Hold button during an active call to place it on hold. Press again to resume.
• 이전: During an active call, press the Transfer button, dial the new number, and then press Transfer again to complete.
• 무음: 통화 중 마이크를 음소거하려면 음소거 버튼을 누르세요. 다시 누르면 음소거가 해제됩니다.
• 스피커폰: Press the Speakerphone button to toggle speakerphone mode on or off.
• 헤드셋 : Press the Headset button to switch audio to a connected headset.
• 볼륨 조절: 사용하세요 + 그리고 - buttons below the keypad to adjust handset, headset, or speakerphone volume.

A person is shown using the Polycom VVX 250 IP Desk Phone at a desk, demonstrating its use in a typical office environment.

메뉴 접근:

대기 화면에서 집 button to access the main menu. Options typically include:

• 새로운 호출
• Messages (Voicemail)
• Directories (Contact lists)
• DND(방해 금지)
• Settings (Phone configuration)
• Applications (if configured)

An official video demonstrating the key features of the Polycom VVX 250, including HD audio, 2.8-inch color LCD screen, and 4 line keys.

유지

To ensure optimal performance and longevity of your Polycom VVX 250 IP Desk Phone, follow these maintenance guidelines:

• 청소: Use a soft, dry, lint-free cloth to clean the phone's surface and display. Avoid abrasive cleaners, solvents, or aerosol sprays.
• 먼지 제거: Regularly dust the keypad and speaker grilles to prevent accumulation that could affect performance.
• 케이블 관리 : Ensure all cables are securely connected and not under strain. Avoid sharp bends or kinks in the cords.
• 환경 조건: 휴대폰은 권장 온도 및 습도 범위 내에서 사용하십시오. 직사광선, 과도한 열 또는 습기를 피하십시오.
• 소프트웨어 업데이트: Periodically check with your service provider for available firmware updates to ensure your phone has the latest features and security enhancements.

문제 해결

This section provides solutions to common issues you might encounter with your Polycom VVX 250 IP Desk Phone.

통화 연결음이 들리지 않거나 통화가 불가능합니다.

• 네트워크 연결 확인: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/router.
• 전원 주기: Unplug the phone's power adapter (or Ethernet cable if using PoE), wait 10 seconds, then plug it back in.
• 네트워크 상태 확인: Check if other devices on your network are functioning correctly.
• Contact Service Provider: If the issue persists, your VoIP service may be down or require re-provisioning.

낮은 오디오 품질:

• 볼륨 조절: Use the volume buttons on the phone to increase or decrease the call volume.
• 핸드셋/헤드셋 연결 상태를 확인하세요: Ensure the handset or headset cord is securely connected.
• 네트워크 혼잡: High network traffic can affect call quality. Try reducing network usage or contact your IT administrator.
• HD 음성: Ensure both parties are using HD Voice compatible devices and network for optimal clarity.

디스플레이가 작동하지 않음:

• 전원 확인: Ensure the phone is receiving power.
• 전원 주기: 위에 설명한 대로 전원을 껐다가 다시 켜세요.
• 밝기 설정: Navigate to Settings > Basic > Display > Backlight Intensity to adjust brightness.

전화번호가 등록되지 않습니다:

• 네트워크 연결성: Confirm the phone has an active network connection.
• 구성: Verify that the phone's configuration settings (SIP server, user credentials) are correct. This usually requires IT or service provider assistance.
• 펌웨어: Outdated firmware can sometimes cause registration issues.

명세서

상자 안에 무엇이 들어있나요?

The standard package for the Polycom VVX 250 IP Desk Phone typically includes:

• Polycom VVX 250 IP Desk Phone Unit
• 핸드셋
• 핸드셋 코드
• 네트워크 케이블(이더넷)
• 데스크 스탠드
• 빠른 시작 가이드

Note: Power adapter may be sold separately depending on the specific product variant or region.

보증 및 지원

보증 정보:

Poly products typically come with a limited hardware warranty. Please refer to the warranty card included with your product or visit the official Poly website for detailed warranty terms and conditions specific to the VVX 250 model. Retain your proof of purchase for warranty claims.

기술 지원:

For technical assistance, troubleshooting, or further inquiries, please contact Poly customer support.

• 온라인 지원: Visit the Poly support web자주 묻는 질문(FAQ), 기술 자료 문서 및 소프트웨어 다운로드를 위한 사이트입니다.
• 전화 지원: Contact your regional Poly support hotline.
• 서비스 제공자: If your phone was provided by a VoIP service provider, they may be your primary point of contact for support and configuration.

Always provide your product model (VVX 250) and serial number when contacting support for faster service.