Norman Manuals & User Guides

Norman is a globally recognized provider of custom window furnishings, offering a wide range of premium blinds, shutters, and shades. Known for quality craftsmanship and innovative design, Norman USA specializes in safe, functional, and stylish window treatments including the popular Portrait™ Honeycomb Shades, Soluna™ Roller Shades, and Centerpiece™ Roman Shades.

The brand is also a leader in window covering motorization, featuring the AutoWand™ and other motorized systems designed for convenience and child safety. Whether for light control, insulation, or privacy, Norman products are engineered to enhance living spaces with durable and aesthetically pleasing solutions backed by a robust warranty program.

• Can I wash my Norman Honeycomb Shades in a washing machine?

  No, it is not recommended to wash Honeycomb Shades in a washing machine as it may damage the fabric and structure. Spot cleaning with a mild detergent and a soft cloth is the preferred method.

• How do I clean my Norman window shades?

  Routine cleaning involves dusting with a feather duster or vacuuming with a brush attachment at a low setting. For stains, gently spot clean using warm water and a mild detergent; never immerse the headrail in liquid.

• How do I change the battery in the DIAL01 remote?

  Remove the color ring and the battery cover on the remote. Replace the old batteries with new CR2032 3V batteries, then reattach the cover and ring. The remote lights should illuminate if installed correctly.

• What should I do if my motorized shade does not react?

  First, ensure the shade is powered on (check the indicator light). If it is battery-operated, recharge the battery. If the issue persists, check if the remote is paired correctly or if the upper and lower limits need to be reset.