Donper Manuals & User Guides

Donper (often operating as Donper USA in North America) is a prominent manufacturer of commercial refrigeration equipment and components. The brand is widely recognized for its robust lineup of soft serve ice cream machines, frozen drink dispensers, and slush machines designed for the food service industry.

Additionally, Donper is a major global supplier of refrigeration compressors used in various cooling applications. Their products are engineered to provide dependable operation and consistent quality in high-demand commercial environments.

• What is the minimum sugar content required for Donper slush and soft serve machines?

  The sugar content of the mix must not be less than 13%. Using a mix with lower sugar content can cause the freezing cylinder to freeze solid, potentially damaging the auger and motor.

• How often should I clean my Donper machine?

  It is recommended to clean and sanitize the machine and its parts daily or after every use to ensure hygiene and prolong the service life of the equipment.

• What does the Standby mode do on Donper machines?

  Standby (or Night-Time) mode maintains the product in the freezing cylinders at a cold temperature (but not frozen) to conserve electricity and reduce product loss during periods of non-use.

• Can I use an extension cord with my Donper machine?

  No, do not use extension cords or adapters. The machine should be plugged directly into a stable, compatible, and well-grounded power source to prevent electrical hazards and damage.