Dewhot Manuals & User Guides

Dewhot is a prominent supplier of gas appliances, best known for their extensive range of gas geysers (water heaters) suited for various water pressures and installation environments. Based in South Africa, the company emphasizes energy efficiency, encouraging households to 'Switch to Gas' for more reliable and affordable heating solutions. Their product portfolio includes constant temperature geysers, fan-forced room sealed units, and rugged outdoor low-pressure systems.

Beyond water heating, Dewhot offers gas hobs and modern space heaters, all manufactured to strict safety standards. The brand prides itself on comprehensive after-sales support, requiring installation by registered LPG installers to ensure compliance and safety. Dewhot appliances are designed to withstand local conditions, featuring durable components and protections against freezing, over-pressurization, and flame failure.

• What should I do if I smell gas coming from my Dewhot appliance?

  Immediately turn off the gas supply at the bottle, extinguish all naked flames, and do not operate any electrical appliances. Ventilate the area thoroughly and contact your dealer or gas supplier.

• How do I handle a burn-back event?

  If the flame burns back to the jet, turn off the gas supply immediately. Wait one minute for the flame to extinguish completely before attempting to reignite. If it happens again, close the cylinder and call a registered LPG installer.

• Can I install my Dewhot gas geyser indoors?

  Only specific models, such as Room Sealed units, are designed for indoor installation and must be fitted with a flue. Many models are strictly for outdoor use or require significant ventilation. Refer to the specific model's manual.

• What are the water pressure requirements for Dewhot geysers?

  Requirements vary by model. Fan-forced or constant temperature units typically handle standard pressures, while Eco-Flow (Low Pressure) models can activate with water flows as low as 2-3 Litres/min, making them suitable for gravity-fed systems.

• How do I register my Dewhot product?

  Product registration is typically done via the Dewhot website. You will need your purchase invoice and the Certificate of Compliance (COC) issued by your registered gas installer.