1. 서론
This manual provides detailed instructions for the installation, operation, and maintenance of your SANNCE 4K Dual-Band WiFi Outdoor Surveillance Camera N98WHG. This camera system is designed to provide high-definition surveillance for your home or business, offering advanced features such as 8MP Ultra HD resolution, dual-band WiFi connectivity, intelligent human detection, and two-way audio. Please read this manual carefully before using the product to ensure proper setup and optimal performance.

The SANNCE surveillance camera provides security for various environments, including homes, offices, and supermarkets.
2. 패키지 내용
설치를 진행하기 전에 패키지에 모든 구성 요소가 들어 있는지 확인하세요.
- SANNCE 4K Dual-Band WiFi Outdoor Surveillance Camera (2 units)
- 전원 어댑터
- 장착 나사 및 플러그
- 방수 키트
- 빠른 시작 가이드
3. 설정 및 설치
Follow these steps to set up your SANNCE surveillance camera system.
3.1 물리적 설치
- 위치를 선택하세요: 원하는 것을 제공하는 야외 위치를 선택하십시오. viewing angle and is within range of your WiFi network. Ensure the camera is protected from direct impact.
- 카메라 장착: Use the provided mounting screws and plugs to securely attach the camera to a wall or ceiling. Ensure the camera is firmly fixed to prevent movement.
- 전원 연결: 전원 어댑터를 카메라에 연결하고 전원 콘센트에 꽂으세요. 카메라 전원이 자동으로 켜집니다.
3.2 네트워크 연결
The camera supports both 2.4G and 5.8G WiFi bands for flexible and stable connections.
- 앱 다운로드: 검색 the official SANNCE application on your smartphone's app store (iOS or Android) and install it.
- 계정 생성: 앱을 열고 새 계정을 등록하거나 이미 계정이 있다면 로그인하세요.
- 장치 추가: 앱 내 안내에 따라 새 카메라를 추가하세요. 일반적으로 카메라의 QR 코드를 스캔하거나 카메라 ID를 수동으로 입력하는 과정이 포함됩니다.
- Wi-Fi에 연결: Select your preferred WiFi network (2.4G or 5.8G) and enter the password. The camera will attempt to connect.

The camera offers stable and reliable wireless connectivity, allowing for flexible placement around your property.

The system supports both cloud storage and local storage options (up to 8TB HDD, sold separately).
4. 사용 설명서
Once your camera is set up, you can begin monitoring and utilizing its features.
4.1 라이브 View 및 재생
- Open the SANNCE app on your smartphone, tablet, or PC client.
- 원하는 카메라를 선택하세요 view 라이브 피드.
- 기록된 foo에 액세스tage through the playback function, filtering by date and time.

Monitor your property remotely using the SANNCE app on your phone, tablet, or PC.
4.2 양방향 오디오
- 라이브에서 view 앱에서 마이크 아이콘을 탭하면 카메라 스피커를 통해 말할 수 있습니다.
- The built-in microphone allows you to hear audio from the camera's location.
4.3 Smart Human Detection and Alerts
- The camera uses advanced AI to distinguish human shapes from other moving objects, reducing false alarms.
- When a human is detected, you will receive instant push notifications on your connected devices.
- You can configure the camera to trigger an alarm sound to deter intruders.

Intelligent Human Detection minimizes false alarms by accurately identifying human presence.

Receive real-time alerts and notifications for human shape detection directly on your mobile device.
4.4 알렉사 통합
- The SANNCE camera is compatible with smart voice control via Alexa.
- Link your SANNCE account with your Alexa device to view 호환되는 스마트 디스플레이에서 카메라 영상을 볼 수 있습니다.
5. 주요 특징
- 8MP Ultra HD & Dual-Band WiFi: Experience crystal-clear surveillance with 8-megapixel resolution, offering sharper details than standard 1080p cameras. Supports both 2.4G and 5.8G WiFi bands for stable and interference-free connections, ensuring smooth live streaming and playback.
- Intelligent Human Detection & Instant Alerts: Advanced AI technology accurately distinguishes humans from other movements, significantly reducing false alarms. Receive immediate push notifications and trigger an alarm siren to deter intruders.
- 100ft Night Vision & 33ft Color Night Vision: Powerful infrared LEDs provide clear black-and-white vision up to 100 feet (30 meters) in complete darkness. For enhanced detail, the camera offers color night vision up to 33 feet (10 meters) in low-light conditions.
- Two-Way Audio & IP66 Metal Casing: Communicate in real-time with the built-in microphone and speaker. The robust IP66-rated metal casing ensures durability and resistance to severe weather conditions, operating reliably from -30°C to 60°C.
- Flexible Wireless Setup & Remote Access: Easily connect via AP or WiFi using the dedicated application. Access live feeds and recorded footage anytime, anywhere, from your phone, tablet, or PC. Supports both cloud and local storage options (SD card not included).

The camera provides clear 10-meter full-color night vision for enhanced security after dark.

The IP66 weatherproof design ensures reliable operation in various weather conditions, from -20°C to 60°C.
6. 유지관리
Regular maintenance ensures the longevity and optimal performance of your surveillance camera.
- 렌즈 세척: Gently wipe the camera lens with a soft, clean cloth to remove dust or smudges. Avoid abrasive materials that could scratch the lens.
- 주택 청소: Periodically clean the camera's exterior housing to remove dirt and debris, especially in dusty or harsh environments.
- 펌웨어 업데이트: Check the SANNCE app regularly for available firmware updates. Keeping your camera's firmware up-to-date ensures access to the latest features and security enhancements.
- 스토리지 관리: If using local storage (SD card), periodically review 그리고 기록된 음식을 관리하세요tage to ensure sufficient storage space. For cloud storage, monitor your subscription status.
- 연결 확인: Occasionally verify the WiFi connection strength and stability through the app to ensure continuous monitoring.
7. 문제 해결
This section addresses common issues you might encounter with your SANNCE camera.
| 문제 | 가능한 원인 | 해결책 |
|---|---|---|
| 카메라가 WiFi에 연결되지 않음 | Incorrect WiFi password; Camera too far from router; Router band incompatibility. | Double-check WiFi password. Move camera closer to router. Ensure router supports 2.4G/5.8G and camera is connecting to the correct band. Restart camera and router. |
| 이미지/비디오 피드 없음 | No power; Network issue; App malfunction. | Check power connection. Verify WiFi connection. Restart the app or reinstall it. |
| 야간 시야 품질이 좋지 않음 | Lens obstruction; Insufficient ambient light for color night vision; IR LEDs blocked. | Clean the camera lens. Ensure no objects are blocking the IR LEDs. For color night vision, ensure some ambient light is present. |
| 빈번한 허위 경보 | Motion detection sensitivity too high; Non-human movements triggering alerts. | Adjust motion detection sensitivity in the app. Utilize human detection feature to filter out non-human movements. Define specific detection zones. |
| 양방향 오디오가 작동하지 않음 | 앱에서 마이크/스피커가 비활성화됨; 볼륨이 너무 작음; 네트워크 지연. | Check app settings to ensure microphone and speaker are enabled and volume is adequate. Ensure a stable network connection. |
8. 사양
Detailed technical specifications for the SANNCE N98WHG camera.
- 모델 이름: SANNCE N98WHG
- 비디오 녹화 해상도 : 4K(8만 화소)
- 연결 기술 : Wireless (Dual-Band Wi-Fi: 2.4G & 5.8G)
- 용법: 야외, 실내
- 특징: High Resolution, Human Detection, Two-Way Audio, Night Vision
- 내후성: IP66
- 작동 온도: -30°C ~ 60°C (-22°F ~ 140°F)
- 야간 투시경: IR Night Vision (up to 100ft), Color Night Vision (up to 33ft)
- 비디오 캡처 형식: MPEG-4 (H.264+ compression)
- 장착 유형: 천장 마운트
- 폼 팩터: 총알
- 품목 크기: 15 x 13 x 19 센티미터
- 전원: 유선 전기 (배터리 불필요)

The camera utilizes H.264+ video compression for efficient storage.
9. 보증 및 지원
SANNCE products come with a standard manufacturer's warranty. For specific warranty details, please refer to the warranty card included in your package or visit the official SANNCE web대지.
If you encounter any issues or have questions regarding your SANNCE surveillance camera, please contact SANNCE customer support through their official website or the contact information provided in the app. Please have your model number (N98WHG) and purchase details ready when contacting support.