소개
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of the Yoosee Camera App. The Yoosee app allows you to connect to and manage your Yoosee-compatible security cameras, providing live viewing, recording, and alert functionalities directly from your mobile device.
1. 설정
1.1. 앱 다운로드 및 설치
The Yoosee app is available for both iOS and Android devices. Ensure your device meets the minimum operating system requirements.
- iOS의 경우: 검색 "Yoosee" in the Apple App Store and tap 'Get' to download and install.
- 안드로이드의 경우: 검색 "Yoosee" in the Google Play Store and tap 'Install' to download and install.
1.2. 계정 등록
- Open the Yoosee app after installation.
- Tap 'Register' or 'Sign Up'.
- Enter your email address or phone number and create a secure password.
- Follow the on-screen prompts to complete the registration process, which may include email or SMS verification.
- 새로 생성한 계정 정보로 로그인하세요.
1.3. Adding a Device (Camera)
Before adding a device, ensure your camera is powered on and within range of your Wi-Fi network.
- From the app's home screen, tap the '+' icon or 'Add Device'.
- Select the appropriate method for adding your camera (e.g., 'Scan QR Code', 'AP Hotspot', 'Wired Connection', 'Smart Link'). The recommended method is usually 'Smart Link' or 'Scan QR Code'.
- For Smart Link: Ensure your phone is connected to the 2.4GHz Wi-Fi network you intend to use for the camera. Enter your Wi-Fi password in the app. The app will generate a sound wave to configure the camera.
- For QR Code: Position your phone's screen with the generated QR code in front of the camera lens until you hear a confirmation sound.
- 화면의 추가 지침에 따라 페어링 프로세스를 완료하세요.
- Once connected, you can name your camera and access its live view.
2. 운영
2.1. 라이브 View
Tap on a connected camera from the device list to access its live video feed. From the live view 화면에서 다음을 수행할 수 있습니다.
- 일시 정지/재생: Control the live stream.
- 스냅 사진: 정지 이미지를 캡처합니다.
- 기록: 동영상 녹화를 수동으로 시작하고 중지합니다.
- 양방향 오디오 : Tap the microphone icon to speak through the camera's speaker. Tap the speaker icon to listen to audio from the camera.
- PTZ Control (if applicable): Use the directional controls to pan, tilt, or zoom the camera.
2.2. 재생
다시view 기록된 footage:
- 라이브에서 view screen, tap the 'Playback' or 'History' icon.
- Select the date and time range you wish to view.
- The timeline will display recorded events (e.g., motion detection). Drag the timeline to navigate through footage.
2.3. 경고 및 알림
Configure motion detection and receive alerts:
- Go to the camera's 'Settings' (gear icon).
- Navigate to 'Alarm Settings' or 'Motion Detection'.
- 동작 감지를 활성화하고 필요에 따라 감도 수준을 조정합니다.
- Ensure 'Push Notifications' are enabled in both the app settings and your phone's operating system settings to receive alerts.
2.4. 앱 설정
Access general app settings and individual camera settings:
- General App Settings: Found in the main menu, these include account management, notification preferences, and app version information.
- Camera-Specific Settings: Accessed from the live view screen (gear icon), these include video quality, recording modes, motion detection zones, storage management, and firmware updates.
3. 유지관리
3.1. 앱 업데이트
Regularly check for and install app updates from your device's app store. Updates often include new features, performance improvements, and security patches.
3.2. Camera Firmware Updates
For optimal performance and security, ensure your connected cameras have the latest firmware. Firmware updates are typically managed through the Yoosee app:
- Go to the specific camera's 'Settings'.
- Look for 'Firmware Update' or 'Device Version'.
- If an update is available, follow the on-screen instructions. Do not power off the camera during the update process.
3.3. 스토리지 관리
Manage your recording storage to prevent loss of important footage:
- SD 카드: If your camera uses an SD card, the app allows you to view its status, format it, or set recording overwrite rules.
- 클라우드 스토리지: If you subscribe to Yoosee cloud storage, manage your subscription and view cloud recordings within the app.
3.4. 보안 모범 사례
- Use strong, unique passwords for your Yoosee account and Wi-Fi network.
- Enable two-factor authentication (if available).
- 정기적으로 다시view who has access to your camera feeds.
4. 문제 해결
| 문제 | 가능한 원인 | 해결책 |
|---|---|---|
| 장치에 연결할 수 없습니다 | Incorrect Wi-Fi password, camera too far from router, 5GHz Wi-Fi network used, camera not in pairing mode. | Verify Wi-Fi password. Move camera closer to router. Ensure router broadcasts 2.4GHz Wi-Fi. Reset camera and try pairing again. |
| 알림을 받지 못했습니다 | Notifications disabled in app or phone settings, motion detection off, app not running in background. | Check app's 'Alarm Settings' and phone's notification settings. Ensure app has background refresh permissions. |
| 비디오 품질이 좋지 않음 | Weak Wi-Fi signal, low bandwidth, camera settings. | Improve Wi-Fi signal strength. Reduce video quality in camera settings. Check internet speed. |
| Playback not working | No SD card inserted, SD card full or corrupted, cloud storage subscription expired. | Ensure SD card is inserted and formatted. Check cloud storage status. |
여기에 나열되지 않은 문제가 발생하는 경우, 추가 지원을 받으려면 지원 섹션을 참조하십시오.
5. 사양
- 앱 호환성: iOS 10.0 이상 / Android 5.0 이상이 필요합니다.
- 지원 장치: Compatible with a wide range of Yoosee-branded IP cameras and other ONVIF-compliant devices.
- 네트워크 요구 사항 : Stable 2.4GHz Wi-Fi network for camera connection. Mobile data or Wi-Fi for app access.
- 저장 옵션 : Supports local storage via MicroSD card (up to 128GB, camera dependent) and optional cloud storage services.
6. 보증
The Yoosee Camera App is provided "as is" without any express or implied warranty of any kind. Yoosee does not guarantee that the app will be uninterrupted or error-free. For warranty information regarding specific Yoosee camera hardware, please refer to the documentation provided with your camera device.
7. 지원
For technical support, frequently asked questions, or further assistance, please visit the official Yoosee support web사이트 또는 고객 서비스에 문의하세요.
- 공식적인 Web대지: www.yousee.co (확인해주세요 web(최신 연락처 정보와 지원 리소스를 보려면 해당 사이트를 방문하세요.)
- 이메일 지원: Refer to the 'About Us' or 'Contact Us' section within the Yoosee app for specific email addresses.