폴리 블랙와이어 3310

Poly Blackwire 3310 USB-A MS Monaural Headset User Manual

Model: Blackwire 3310 (212703-01)

소개

The Poly Blackwire 3310 USB-A MS Monaural Headset is designed for clear communication and comfort, connecting to your PC or Mac via USB-A. This headset is certified for Microsoft Teams and compatible with various other collaboration and voice platforms. It features wideband audio, a noise-canceling microphone, and enhanced digital signal processing (DSP) for optimal sound quality.

Person using Poly Blackwire 3310 headset with a laptop during a video call

그림 1: User wearing the Poly Blackwire 3310 headset during a virtual meeting.

패키지 내용

패키지에 다음 품목이 포함되어 있는지 확인하십시오.

  • Poly Blackwire 3310 USB-A MS Monaural Headset
  • USB-A Cable (integrated)
Poly Blackwire 3310 USB-A MS Monaural Headset, showing the headset and inline controls

그림 2: The Poly Blackwire 3310 headset with its integrated USB-A cable and inline controls.

설정

The Blackwire 3310 headset is designed for plug-and-play simplicity. Follow these steps to connect and begin using your headset:

  1. 컴퓨터에 연결: Locate an available USB-A port on your PC or Mac. Insert the USB-A connector from the headset cable into the USB-A port.
  2. 시스템 인식: Your computer should automatically detect and install the necessary drivers for the headset. This process may take a few moments.
  3. 오디오 설정: Once connected, verify that the Poly Blackwire 3310 is selected as the default audio input and output device in your computer's sound settings and within your communication applications (e.g., Microsoft Teams, Zoom, Skype).
Close-up of the Poly Blackwire 3310 USB-A connector and inline controls

그림 3: Detail of the USB-A connector and inline control unit for easy connection.

작동 지침

The headset features an inline control unit for managing calls and audio settings.

  • 전화 받기/종료: 를 누르세요 통화 제어 button (typically a phone icon) to answer an incoming call or end an active call.
  • 볼륨 높이기/낮추기: 사용하세요 + 그리고 - 청취 볼륨을 조절하는 버튼입니다.
  • 음소거/음소거 해제: 를 누르세요 무음 통화 중 마이크를 음소거하려면 버튼(마이크 아이콘)을 누르세요. 다시 누르면 음소거가 해제됩니다.
  • 마이크 위치: Position the flexible microphone boom approximately two finger-widths from the corner of your mouth for optimal voice pickup.
  • 사운드가드 기술: The headset incorporates SoundGuard technology to protect against sound levels above 118 dBA, ensuring comfortable listening.

편안함과 핏

For extended use, proper fit is essential. The Blackwire 3310 is designed for comfort with adjustable components:

  • 헤드밴드 ​​조정: Extend or retract the headband to ensure a snug yet comfortable fit over your head. The padded headband should rest gently.
  • Ear Cushion Placement: The soft ear cushion should sit comfortably on your ear. The monaural design means it covers one ear, allowing you to remain aware of your surroundings.
  • Microphone Boom Rotation: The microphone boom is flexible and can be rotated 180 degrees, allowing you to wear the headset with the earpiece on either your left or right ear. Adjust the boom to bring the microphone close to your mouth.

유지

헤드셋의 수명과 최적의 성능을 보장하려면 다음 유지 관리 지침을 따르십시오.

  • 청소: Gently wipe the ear cushion and headband with a soft, damp 옷감. 가혹한 화학 물질이나 연마성 세제를 사용하지 마십시오.
  • 저장: When not in use, store the headset in a clean, dry place, away from extreme temperatures and direct sunlight.
  • 케이블 관리: 손상을 방지하려면 USB 케이블을 급격하게 구부리거나 과도하게 당기지 마세요.

문제 해결

Blackwire 3310 헤드셋에 문제가 발생하면 다음 해결 방법을 시도해 보세요.

문제해결책
헤드셋에서 소리가 나지 않음
  • Ensure the USB-A connector is fully inserted into the computer's port.
  • Check your computer's sound settings to confirm the Blackwire 3310 is selected as the default playback device.
  • Verify that the volume on the inline control unit is not set to minimum or muted.
  • 컴퓨터를 다시 시작하세요.
마이크가 작동하지 않습니다
  • Ensure the microphone is not muted via the inline control unit or within your software application.
  • Check your computer's sound settings to confirm the Blackwire 3310 is selected as the default recording device.
  • 마이크 붐을 입에 더 가깝게 조정하세요.
  • Test the microphone with another application or on a different computer.
오디오 품질이 좋지 않음
  • Ensure the USB-A connection is secure.
  • Close other applications that might be consuming significant system resources.
  • Test the headset on a different USB port or computer to rule out port or system issues.

명세서

모델명Blackwire 3310 BW3310-M USB-A
연결 기술유선(USB-A)
착용 스타일Monaural (One Ear), Over-the-Head
소음 제어Active Noise Cancellation (Microphone), SoundGuard (Acoustic Limiting)
마이크로폰Flexible, Noise-Canceling Boom
오디오 성능Wideband Audio, Enhanced Digital Signal Processing (DSP)
통제 수단Inline Call Control (Answer/End, Volume Up/Down, Mute)
호환성PC, Mac; Certified for Microsoft Teams
품목 무게102그램(3.6온스)
재료Leather (ear cushion, carrying case)
제품 치수0.04 x 0.04 x 0.04 inches (approximate, as per source)

보증 및 지원

For information regarding the product warranty, please refer to the official Poly website or the warranty card included with your purchase. Poly provides customer support for technical assistance and service inquiries.

온라인 지원: Visit the official Poly support webFAQ, 드라이버 다운로드 및 연락처 정보를 제공하는 사이트입니다.

연락처 정보: Refer to your product packaging or the Poly web지역 고객 서비스 연락처 정보를 확인할 수 있는 사이트입니다.

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